Please submit a support ticket and include this log file.
At the end of the filepath that is shown in the Run dialog, add the following command: /qn /l*v log.txt.Type the word "run" (no quotes), and click on the Run entry in the search results to the right side of the screen.Press the Windows key on the keyboard to bring up the Modern interface.Click OK to start the silent installation process.At the end of the filepath that is shown in the Run dialog, add the following command: /qn.Navigate to the folder where you saved the MSI installer file - this may be your browsers Downloads folder, or a location you specified when starting the download.Make sure that you select "All Files" from the dropdown menu next to the File Name field.In the Run dialog that appears, click the Browse button to bring up a file browser.Open the Start menu and type "run" (no quotes) into the search box, then hit Enter.Make sure to completely exit any current version of Snagit that is installed on the computer.The MSI file you will need for this process can be downloaded from our Alternate Downloads Page. In these instances, you may need to do a quiet installation via the Command Prompt.
There are times where the standard installation process with our.
For information on using the MSI to package Snagit for deployment to your user's, see our Enterprise Resources page here.īeginning with Snagit 12, we introduced a fully redesigned and simplified installer process to help get users up and running quickly.
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